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Protecting Home Inspectors from Meritless Claims

The Cozy World of Litigation: “I Like to Give Business to People I Like”

Tip 40 - The Cozy World of LitigationA home inspector I’ve known for several years came up to me at an industry workshop with an issue: he had received a demand letter from a past client for failing to detect mold.

Shocking, the underlying facts of this claim were ridiculous. Leaving aside that mold detection is excluded from any extant standard of practice, and was not part of this inspection, the mold was only discovered after destructive probing.

The “I’ll fix this” home inspection industry cycle ensued. The inspector tried to (unsuccessfully) explain to the claimant’s attorney that the claim had no merit then subsequently turned it over to his insurance company, which appointed expert local counsel.

And that’s the worst of all possible worlds for the home inspector.

I explain the cozy world of litigation – a world that benefits the suits, not the home inspector – in this week’s video blog.

 

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