By the time a home inspector contacts me, he or she has already made exhaustive attempts to explain to an irrational client why a leak in a roof six months after it was reported as “near the end of its life expectancy” in an inspection report is not grounds for a claim against the home inspector.
At this point, the client’s Rage-O-Meter is near the top of the “shouldn’t exceed” zone. There is no logical discussion that can change the client’s mind or mission to make you pay. While there may be no logical discussion on your end, the firm and steady end of a competent legal counsel can make that claim disappear.
In this week’s video blog, I discuss how to extinguish all of these reputation-damaging threats.