Regular readers know that I am dead set against refunding inspection fees to unhappy clients. Ever.
I have written extensively elsewhere on this site as to why this is a bad idea and a terrible habit to cultivate. Yet inspectors continue to do it.
Why? On my daily 4 mile sortie through my leafy neighborhood the other day, I pondered that very vexing riddle.
And I concluded that it most likely stems from the fact that most inspectors are in thrall of the Limitation of Liability Clauses in their pre-inspection agreements. Most of these clauses limit the inspector’s liability to the cost of the inspection, say, $400.00. This number, thus, becomes a subconscious “anchor” for the inspector.