Why You MUST Follow Your SOP

SOP is Your Best FriendFollow your SOP. It’s a theme I ingrain in the minds of home inspectors who attend my Law and Disorder Seminar. It’s one of the 6 key strategies to diminish your chances of being successfully sued by an enraged, irrational client.

One thing that can NOT go unnoticed in the thousands of SOPs I’ve read across various states and professional organizations is this: “The home inspector is not required to:” followed by a litany of issues for which the home inspector is NOT responsible during a limited, non-invasive home inspection.

In this week’s video blog, I examine the SOP’s key elements and how to utilize your own SOP as a safeguard against clients who want to come after you for a result you did not cause and/or an issue you weren’t required to inspect.

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Spreading Home Inspector Education Nationwide

Joe Ferry Educating Home Inspectors NationwideI have traveled across this country, well the lower 48 anyway, educating home inspectors on ways they can minimize risk, maximize business reputation efforts and protect themselves from meritless claims.

I have met over 5,000 home inspectors in the last five years while presenting the Law and Disorder Seminar, and I enjoy providing these competent professionals with education they need to safeguard themselves in this litigious culture.

I also find learning about each inspector’s unique value proposition, business similarities and structural differences is a valuable exercise in better understanding the industry.

In this week’s video blog, I talk about my travels, my thoughts on the interactions I have with industry professionals and how you can see me at your chapter or association event in 2015.
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